Refund Policy
Please read our Refund Policy carefully to determine if you are eligible for a refund.
Last updated on March 5, 2024
General Terms
If you have any concerns after purchasing our services, please contact our customer support. Refunds will only be granted under specific conditions outlined in this policy.
Non-Refundable Items
Refunds will not be provided in the following cases:
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Purchased phone numbers or communication charges (SMS, calls, voicemail).
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Credit added to your account.
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Accounts that were suspended due to a violation of our Terms of Service.
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Mid-month subscription cancellations.
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Issues related to user device compatibility or internet connectivity issues.
Refund Process
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To request a refund, please contact our support team via email or submit a request through our online support portal. Refunds are subject to our approval based on the outlined policy criteria.
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Once a refund is approved, it will be processed within 7 business days. The refunded amount will be credited back to the original payment method.